How do challenger brands build and maintain trust with customers, especially when they're perceived as the underdog?
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The Voice of the Underdog®
Chapter 1
How do challenger brands build and maintain trust with customers, especially when they're perceived as the underdog?
read moreLoyalty programs can be game changers for challenger brands looking to build a strong customer base and increase brand loyalty.
read moreTrue challenger brands are defined by how they approach their 3 States: State of Market, State of Mind, and State of Readiness.
read moreBookstores are making a comeback—they are growing in number, popularity, profit, and against all odds, relevancy.
read moreMillions of Americans are overwhelmed by medical bills—but this challenger brand is using unconventional thinking to help the underdog win.
read moreMinor League Baseball teams embrace challenger brand thinking—all for the love of the game and a chance to prove themselves.
read moreChanging the way consumers think about them can be difficult for challenger brands, but that’s exactly what Ringling is trying to pull off.
read moreNo challenger brand leader has understood how to compete as an underdog better than Southwest Airlines co-founder Herb Kelleher.
read moreTwo years after filing bankruptcy, challenger brand JCPenney is mounting a comeback. Is their new message congruent enough to create success?
read moreOf all the business sectors with challenger brands (and that’s all of them), few are more fascinating or more populated with underdogs than the airline…
read moreThe Voice of the Underdog®
Chapter 1